Return & Refund Policy
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not fully satisfied, please review our return and refund policy below:
Eligibility for Returns
Returns are accepted within 7 days of delivery.
Items must be unused, unopened, and in their original packaging.
Proof of purchase (invoice or order confirmation) is required for all returns.
Non-Returnable Items
Products that have been opened, used, or damaged after delivery are not eligible for return.
Cryta Luting and other dental materials cannot be returned once opened, due to safety and hygiene regulations.
Return Process
Contact our support team at [your email/contact number] within 7 days of receiving your item.
Our team will guide you through the return process and provide a return authorization.
Ship the product back to the address provided. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days to your original method of payment.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund as applicable.
For any assistance, feel free to reach out to us at info.dentalnest@gmail.com.
